Boomi Named Leader in Process Orchestration Report
The firm earned the highest strategy score among 13 vendors in a recent industry evaluation of process automation.
Updated on Sept. 28, 2026 in Software
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Forrester identified Boomi as a leader in adaptive process orchestration software, awarding the company its highest possible scores in six distinct criteria. The assessment evaluated 13 different software providers in the automation space.
Why it matters
As enterprises increasingly demand vendor-neutral control planes for agentic automation, the ability to manage complex workflows across disparate systems has become a critical operational requirement. This recognition underscores Boomi's current market position as it integrates new capabilities like the Lunar.dev AI Gateway.
Boomi secured the highest possible scores in six criteria within the Forrester report, distinguishing its platform among 13 competitors. The firm currently supports a network of over 800 partners and serves a customer base exceeding 30,000 organizations.
The players
Boomi
A provider of integration and automation software headquartered in Conshohocken, Pennsylvania, that maintains a vendor-neutral platform for over 30,000 customers.
Forrester
A prominent global research and advisory firm that produces standardized industry reports evaluating technology provider capabilities.
Lunar.dev
An AI Gateway platform recently acquired by Boomi to manage the deployment and security of generative artificial intelligence interfaces.
The details
The Boomi platform utilizes a low-code development environment that incorporates audit logging and unified monitoring to track system processes. It functions as a vendor-neutral control plane—a central software layer that manages interactions between different applications—to facilitate agentic automation, or software systems capable of executing multi-step tasks autonomously. Recent expansion efforts include the acquisition of Lunar.dev, an AI Gateway platform designed to manage traffic and security for large language models.
Timeline
Forrester released the Adaptive Process Orchestration Software report in Q3 2026.
The Tech Race
The 2026 Forrester Wave for Adaptive Process Orchestration Software marks the current benchmark for comparing capabilities across the process automation industry. Boomi's strategy score validates its push to differentiate from broader automation suites through its specific focus on vendor-neutral orchestration.
Customers utilizing the Boomi platform may see expanded automation capabilities as the company integrates its new AI Gateway technology into existing workflows. Organizations looking to manage agentic automation tasks can leverage the vendor-neutral control plane to reduce dependency on proprietary ecosystems.
The takeaway
Boomi's high strategy rating highlights the growing importance of neutral orchestration layers in an era of fragmented AI agents. Watch for updates to the platform's AI Gateway integration as the company moves to unify its automation roadmap in future development cycles.
Further reading
For more on how enterprise integration is evolving, visit our Software section.
More information
Explore the full feature set and integration capabilities at the Boomi enterprise platform information.
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