Vertafore Launched AI Tools for Insurance Underwriting
The company introduced two new automation agents designed to accelerate administrative underwriting tasks.
Updated on Sept. 24, 2026 in Artificial Intelligence
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Vertafore has announced the launch of two new artificial intelligence tools, the Change Request Agent and the Configuration Agent, aimed at streamlining insurance underwriting. Both tools are slated for general availability in fall 2026.
Why it matters
By automating document review and system configuration, these tools aim to reduce the time insurance professionals spend on repetitive administrative tasks. The development highlights a shift toward using natural language processing to manage complex insurance workflows.
The Change Request Agent identifies and summarizes application changes, while the Configuration Agent translates natural language inputs into system parameters. These tools demonstrated a 70% reduction in review time and a 65% reduction in configuration time respectively.
The players
Vertafore
A Denver-based insurance technology company that provides software for insurance agents, carriers, and managing general agents.
The details
The Change Request Agent functions by analyzing renewal and endorsement applications to summarize key deviations for underwriter approval. The Configuration Agent acts as a natural language interface that translates plain-English descriptions of insurance programs into actionable system configurations. A Policy Check Agent, which identifies discrepancies between policies and applications, remains in a preview stage.
Timeline
September 24, 2026: Vertafore announced the launch of the new AI tools.
Fall 2026: Expected general availability for both new tools.
The Tech Race
This launch represents a push to automate the underwriting pipeline traditionally dominated by manual review. Vertafore's move positions it against emerging competitors attempting to integrate natural language processing into insurance-specific administrative software.
Managing general agents can expect to utilize these new tools starting in fall 2026 to speed up their underwriting workflows. The tools require no immediate action today, as they have not yet reached general availability.
The takeaway
These tools signal a broader industry move to replace manual data entry with natural language agents to increase throughput in underwriting. Interested parties should watch for the official release in fall 2026 to see if internal efficiency gains match the company's preliminary projections.
Further reading
For more on the industry shift toward automated decision support, visit the Artificial Intelligence section.
Source note: This article includes information reported by ColoradoBiz.
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